What is Thareja Chat AI's refund policy for unused subscription periods while upgrading plans?

Please be aware that our subscription plans operate independently. As such, we do not provide prorated refunds, account credits, or extensions for any unused time remaining on a monthly plan after you have upgraded to an annual plan.

When you upgrade from a monthly to an annual subscription, your new annual plan begins immediately, giving you instant access to its benefits.


Why does this policy exist?

Our monthly and annual plans are structured to offer different advantages:

Monthly Plan: Offers maximum flexibility, allowing you to cancel your subscription at any time without a long-term commitment.

Annual Plan: Offers a significant discount as a benefit for committing to a full year of service.

Because these are distinct subscription types, any remaining time from a monthly plan cannot be transferred to an annual plan.


Example Scenario

Let's say your monthly plan is set to renew on the 1st of every month.

* On June 15th, you decide to upgrade to an annual subscription.

* On that day, your payment method will be charged for the full price of the annual plan.

* Your annual subscription will become active immediately and will be set to renew on June 15th of the following year.

* The remaining time on your previous monthly plan (from June 15th to June 30th) is forfeited and will not be applied as a credit or used to extend your new subscription's end date.


Recommendation

To get the most value from your current subscription, the best time to upgrade to an annual plan is on or just before your monthly renewal date. This ensures you use the entire period you have already paid for before your new annual term begins.

Still need help? Contact Us Contact Us